1. YOU – Complete our online Business Enquiry Form
We ask you to complete our online Business Enquiry form. This form simply requests initial details about you and your business so we can quickly assess how we can best help. You complete the form, add on any promotion codes (if necessary) then submit it electronically to us.
2. WE – We confirm receipt of your enquiry and email you more info
Once we have checked your enquiry form, we acknowledge receipt and email you some information plus your own personal access code to view our huge NZ Tax Guide. We explain the steps involved from then on for you and us. If we have questions or need more details from you this will be sorted out here.
3. YOU – Complete our Business Questionnaire
We “drop” our Business Questionnaire form inside your Dropbox for you to complete. You complete the simple Business Questionnaire Form and submit it to us by putting it inside your Dropbox or emailing it to us. We immediately “link” you into the IRD system so that we can act for you as your Tax Agent and have access to your files at the IRD. This simple “linking process “ tells the IRD that you are now our client and that we’ll be responsible for your business and personal tax returns (plus GST returns if you’re registered) and all other tax matters.
4. WE – Check the Business Questionnaire and confirm.
We look over all sections of the Business Questionnaire to make sure we have all the answers needed to have your work completed promptly and efficiently. We confirm receipt and ask you for answers to any questions missed or not fully completed. We send you our brief “Ooops…more answers please” form for this.
5. YOU – Supply us with further answers if necessary.
You supply us with the additional answers requested in our brief “Ooops…more answers please” form (this form is sent out only to those who we need more information from).
6. YOU– Provide us with your bank statement (and credit card) transactions information
We ask you to drop into your Dropbox, all bank statement transactions info involving your business for the months relating to the year or period we are doing your accounting work for plus any further information we need. This process is simple and takes 3 minutes to do. (If you don’t have Dropbox we can help you get it on very quickly). We prefer transfer of things via Dropbox (as it is secure and backed up) but you can also email the info files to us (less preferred) when we ask for them.
7. WE – We commence your accounting and tax work.
We upload all your data into our online accounting software, then complete your financial accounts, reports, tax results and tax/GST returns.
(Later, as you become more proficient you will be able to access your accounting software yourself if you wish including upload transactions, code them and do many other things. You will also be able to view your financial information, reports, tax returns and GST returns any time you want from anywhere in the world – just login. You can do as much or as little as you wish as we will do whatever you don’t want to do yourself.)
8. WE – Write to you and courier you our full reports
We assemble all your reports and send you a full explanatory letter setting out your business results, profit your business made, income distributed to you and others (if necessary) and the tax you and your business will be required to pay (if any) or refunds that’ll be due to you. We then courier you our full annual financial reports and tax results in a special folder so you have copies of everything including tax returns for your record.
9. WE – Check all your tax returns.
We check your tax returns again. After you have viewed the tax returns contained in the folder, email us confirmation that you are happy with everything and that no further changes to the returns are required. We then sign off all tax returns on your behalf and lodge them with the IRD.
10. WE – Tidy up and close your file.
Once we do our final checklist and sign off, we tidy up all paperwork and calculations and close your file within our system. You file is automatically backed up on the “cloud” so its secure and accessible. We refer to your file if we receive any queries from the IRD or any request for a tax audit.
11. WE – Look after your tax affairs all year.
During the year, IRD sends us your tax assessments (tax bill) and we go through them to ensure that the tax calculated ties up with what IRD has arrived at. If it is different we take it up with IRD and fight for your rights and your correct tax situation.
12. WE – Monitor your tax and send you reminders.
Finally we keep a watch on the due dates for any tax due by you (or refund due to you) and send you reminders before the time arrives. This reminder is so you don’t miss the tax due dates because paying on time means you avoid heavy tax penalties that the IRD levies for late payment.
Note: If you already use an online accounting software package then we’ll adjust things to see how we can utilise best the accounting ledger and data your software provides.If the data is not suitable we will ask you allow us to use our online software in your work.